Shoe Show - Wouldn't exchange defective shoes
Crossroads Mall location of The Shoe Department in Portage Michigan. Received a pair of work boots for Christmas.
Right size good fit. 3 weeks later the bottom eyelet hook came off. Ask to exchange for a new pair. Told can't since they were bought in early December and now it's mid January.
It's an obvious defect. Could get 1/2 credit on a new pair. Could have gotten almost same deal from Meijer and would've had been able to exchange. Cashier and sales person seemed fine but manager wouldn't bunch on the 30 day policy.
Written right on the shoe box rugged workbooks made to last.
What a joke. 3 weeks of wear.
Reason of review: Damaged or defective.
Monetary Loss: $60.
Preferred solution: Exchange.
Location: 6650 S Westnedge Ave. Spc 201, Portage, MI 49024, USA
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