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Went in today to cancel my layaway. (Found better deals elsewhere). The cashier tells me I'm not allowed to void my layaway. She has to call & have it approved and if they approve it I can have my money back. I had my receipt, Id, and debit card ready. That has to be...
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Anonymous
Anonymous

All layaway signage states no refunds

#971200
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I am very disappointed at the customer service we received today while shopping at the Shoe Department in Cross Creek Mall, Fayetteville NC. The Sales Manager was very confrontational and discourteous to me and my husband. We tried to exchange a shoe for a larger size....
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#883594
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It is astonishing how unrespectful and criminal you company and customer service is! One thing is to fail on procedures causing damage or loss to customer another thing is to deny it and ignore it! I have not received my money back. All you gave me was a printscreen...
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#881024
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Short Review on March 21, 2017

Shoe Show
#1023559
1.0
Details
First of all your employees are lazy ,I complain to them about their service to us.they didn't ask if we needed help .We are afro american
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Customer service
Delivery Service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money

Short Review on November 14, 2016

Shoe Show
#954866
Me and my daughter had a end shelf fall on our head and less than one month later they dont even remember this happening.
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Shoe Show Customer Care Review

Shoe Show
#877316
Horrible customer service. Was not greeted or asked if i could be helped. Employees talking about what happen the night before, using cuss words. This is your location on 29th and Air Depot in MWC OK.
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Shoe Show Sales Manager Review

Shoe Show
#868087
1.0
Details
The store manager at the store on Delaware Ave in Buffalo, Ny was so incredibly rude and disrespectful to my 84 year old mother! She refused to take her sandals back because she said her skin was on them! My mother never even wore the sandals. We went to another location and we were able to return them with no problem.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Shoe Show Customer Care Review from Texas City, Texas
Terrible customer service at silsbee plaza shoe dept in silsbee texas. Walkes into the location and asked for an item, to be told by Kacey that they were on the very last aisle at the very top. Therefore i had to grab a bench and move it over, climb on top of it to...
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#880123
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MY NAME IS CAROL HARRIS. I WENT INTO THE SHOE DEPT LOCATED IN ATHENS AL. I VISIT THE STORE FREQUENTLY BUT WITH MY EXPERIENCE TODAY I AM NOT SURE ANY LONGER. I ARRIVED IN THE STORE AROUND 7PM. THE MANAGER AND ONE OTHER ASSOCIATE WAS AT THE REGISTER WITH AT LEAST 5...
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Anonymous
Anonymous

First, you are writing in all caps which I take as aggressive. Perhaps Sheena, the manager, was a little miffed that when she introduced herself as the manager you said, "Wow!...

4.4
I liked
  • Quality and variety of shoes
I didn't like
  • Poor management skills and rude customer service
#841711
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I to the location in Woodbridge NJ on May 3, 2016 to purchase a pair of shoes for my little cousin's military ball. We found a pair of shoes that were advertised for 19.98, so of course we were gonna take them! The associate offered to take the shoes to the front...
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Product
#841254
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On April 30, brought unworn and receipt into Alexandria Shoe Dept. Encore. The store manager (I assume) she had a bad attitude right from the beginning. She looked at the shoes which had not been worn and said she couldn't put them back on the shelf. Again, they had...
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1.7
I didn't like
  • Store manager and the return policy
#840436
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I encounter the same type of situation with the manager in Shoe Department in New Bern North Carolina.She was very rude. she was a heavyset Caucasian female with curly hair and a bad attitude she stood me down the shoes have been worn I told her the shoes had not been...
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2.8
#831460
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Bought a pair of shoes was told I could wear them for a day to make sure I liked the fit tried to return them and I did have the receipt but I couldn't get my money back exchange only and that would of been fine but I had already bought a new pair at a different store...
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#813795
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03/07/16. They will sell used shoes full price. I liked the Puma shoe I seen in display. I was with my daughter and she was rushing to go to Pink so I didnt detail the shoe fully. I made sure both were my size and took the last pair. When i went to exercise i noticed...
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2.0
Product
#806098
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