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I recently made an online purchase with ShoeShow. Budget friendly boots at a great price with free shipping! How could I go wrong? Well, I was sent one M width and one W width boot. Instead of sending a replacement order, customer service advised me of some stores 10...
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2.1
I liked
  • Brands carried
  • Sales
  • Prices
I didn't like
  • Shipping error not corrected by customer svc
#981375
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Shoe Show advertised shoes in flyer, when I arrived at one of the 3 stores in Hickory, NC , the first store did not even have a pair on display that I was looking for the sales person said "We did not receive any of those". The second store basically the same story....
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Anonymous
Former Store Manager... just w

Shoe Show does not have "flyers". They actually have no advertising at all, just in store ads. So you must have had a Shoe Carnival ad.And it is true, not every location gets ...

#974719
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Went in today to cancel my layaway. (Found better deals elsewhere). The cashier tells me I'm not allowed to void my layaway. She has to call & have it approved and if they approve it I can have my money back. I had my receipt, Id, and debit card ready. That has to be...
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Anonymous
Anonymous

All layaway signage states no refunds

#971200
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Short Review on November 14, 2016

Shoe Show
#954866
Me and my daughter had a end shelf fall on our head and less than one month later they dont even remember this happening.
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Shoe Show Customer Care Review

Shoe Show
#877316
Horrible customer service. Was not greeted or asked if i could be helped. Employees talking about what happen the night before, using cuss words. This is your location on 29th and Air Depot in MWC OK.
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Shoe Show Sales Manager Review

Shoe Show
#868087
1.0
Details
The store manager at the store on Delaware Ave in Buffalo, Ny was so incredibly rude and disrespectful to my 84 year old mother! She refused to take her sandals back because she said her skin was on them! My mother never even wore the sandals. We went to another location and we were able to return them with no problem.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money

Shoe Show Sales Manager Review

Shoe Show
#867865
"Manager" at the Shoe Dept on Delaware Ave in Buffalo is extremely rude and disrespectful!! She was left the counter unattended for 15 min. When she appeared she was miserable and nasty. Then she refused to allow us to return shoes even with the receipt and ID! Do NOT shop at this store unless you want her to ruin your day too! Very, very nasty person! Store #1493
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I am very disappointed at the customer service we received today while shopping at the Shoe Department in Cross Creek Mall, Fayetteville NC. The Sales Manager was very confrontational and discourteous to me and my husband. We tried to exchange a shoe for a larger size....
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#883594
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It is astonishing how unrespectful and criminal you company and customer service is! One thing is to fail on procedures causing damage or loss to customer another thing is to deny it and ignore it! I have not received my money back. All you gave me was a printscreen...
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#881024
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Shoe Show Customer Care Review from Texas City, Texas
Terrible customer service at silsbee plaza shoe dept in silsbee texas. Walkes into the location and asked for an item, to be told by Kacey that they were on the very last aisle at the very top. Therefore i had to grab a bench and move it over, climb on top of it to...
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#880123
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MY NAME IS CAROL HARRIS. I WENT INTO THE SHOE DEPT LOCATED IN ATHENS AL. I VISIT THE STORE FREQUENTLY BUT WITH MY EXPERIENCE TODAY I AM NOT SURE ANY LONGER. I ARRIVED IN THE STORE AROUND 7PM. THE MANAGER AND ONE OTHER ASSOCIATE WAS AT THE REGISTER WITH AT LEAST 5...
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Anonymous
Anonymous

First, you are writing in all caps which I take as aggressive. Perhaps Sheena, the manager, was a little miffed that when she introduced herself as the manager you said, "Wow!...

4.4
I liked
  • Quality and variety of shoes
I didn't like
  • Poor management skills and rude customer service
#841711
Reply to reviews
I to the location in Woodbridge NJ on May 3, 2016 to purchase a pair of shoes for my little cousin's military ball. We found a pair of shoes that were advertised for 19.98, so of course we were gonna take them! The associate offered to take the shoes to the front...
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Product
#841254
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On April 30, brought unworn and receipt into Alexandria Shoe Dept. Encore. The store manager (I assume) she had a bad attitude right from the beginning. She looked at the shoes which had not been worn and said she couldn't put them back on the shelf. Again, they had...
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1.7
I didn't like
  • Store manager and the return policy
#840436
Reply to reviews
I encounter the same type of situation with the manager in Shoe Department in New Bern North Carolina.She was very rude. she was a heavyset Caucasian female with curly hair and a bad attitude she stood me down the shoes have been worn I told her the shoes had not been...
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2.8
#831460
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