Placed an order for shoes on their website. And the day after, my order was cancelled with no explanation whatsoever, not even a phone call.
Just a rude email saying my order was cancelled. I assumed they cancelled the order because they never had the shoes to begin with or they were out of stock, so I just ordered from amazon. Checked my credit card online and apparently Shoe Show charged the order even though they cancelled the order, with no refund!!! Had to dispute it with the credit card company.
Very bad customer service.
Will never shop this store again. Reporting them to the BBB.
Product or Service Mentioned: Shoe Show Shipping Service.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Selling shoes they do not actually have, Did not even contact me to say they were out of stock, Just cancelled my order with zero explanation.