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I ordered on July 18th paid two day shipping and got told it would be later if they could find the shoes, never could find them and was told I would get a refund...never did they've blamed a glitch on the bank for 11 days was told on the 21st by my bank it looked...
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1.0
#1081121
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Tag24.99 so when she said almost 50$ I showed her the tag. She refused to honor the price. When I got home I was going to send a picture to customer service but the sneaky *** had tore the tag off. I called customer service and received a call back 5 days later. They...
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Dillon, South Carolina
Product
#1061155
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I purchased a pair of shoes that was tagged 24.99 so when she told me the total was close to 50 dollars I I showed her the tag and she said we have to go by what's on the box. It was so small I could not even see it without my glasses. So I just got her name. When I...
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4.5
I didn't like
  • When the price tagged is not honored
#1058901
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I went to busy shoe on 6/2/2017 in shoe dept which is there in Columbia mall South Carolina .the shoe attended is so arrogant that she did not allow me to check what size fits me. She told not to open any shoes . Finally I took 9 and half and the next day I. On...
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3.2
#1055804
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Shoe Show - I wanted to buy a item

I wanted to buy a purse in they lady told me they hade it on hold for some one in they can hold items for 2 days for any one so i was pissed yeah in Springfield,Ill
1.0
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Exchange, Refund and Cancellation Policy
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Website
#1055155
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Placed an order for shoes on their website. And the day after, my order was cancelled with no explanation whatsoever, not even a phone call. Just a rude email saying my order was cancelled. I assumed they cancelled the order because they never had the shoes to begin...
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Anonymous
Amanda Patterson

Please do not order online from these people on July 18th I paid for two day shipping and was forced to cancel once I realized I over paid because they couldn't get me my orde...

1.0
I didn't like
  • Just cancelled my order with zero explanation
  • Selling shoes they do not actually have
  • Did not even contact me to say they were out of stock
#1051635
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I received very bad treatment today at the mall of Louisiana. Long story short I was racially slurred and stiffed ten dollars. When I asked for the manager the woman at the desk told me she was the manager and that I could get the *** out or she would beat my ugly ***...
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1.0
#1049542
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I had purchased shoe online when i was in the store bc my size wasn't available the store manager had takdn my information and put put it in the system incorrect with my knowledge. So my boits were delivered to another address .i gad tried calljng the store calling...
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1.0
#1028792
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Short Review on March 21, 2017

First of all your employees are lazy ,I complain to them about their service to us.they didn't ask if we needed help .We are afro american
1.0
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Customer service
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Diversity of Products or Services
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Price Affordability
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Value for money
#1023559
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Crossroads Mall location of The Shoe Department in Portage Michigan. Received a pair of work boots for Christmas. Right size good fit. 3 weeks later the bottom eyelet hook came off. Ask to exchange for a new pair. Told can't since they were bought in early December and...
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1.5
Product
#994055
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