Crossroads Mall location of The Shoe Department in Portage Michigan. Received a pair of work boots for Christmas. Right size good fit. 3 weeks later the bottom eyelet hook came off. Ask to exchange for a new pair. Told can't since they were bought in early December and...Read more
I recently ordered two pair of the exact same shoe. I was charged for both and when i checked my tracking they said they would arrive that day. I checked my mail and had only recieved one. I emailed the company and they told me i was being refunded because they only...Read more
I recently made an online purchase with ShoeShow. Budget friendly boots at a great price with free shipping! How could I go wrong? Well, I was sent one M width and one W width boot. Instead of sending a replacement order, customer service advised me of some stores 10...Read more
- Brands carried
I didn't like
- Shipping error not corrected by customer svc
Shoe Show advertised shoes in flyer, when I arrived at one of the 3 stores in Hickory, NC , the first store did not even have a pair on display that I was looking for the sales person said "We did not receive any of those". The second store basically the same story....Read more
Went in today to cancel my layaway. (Found better deals elsewhere). The cashier tells me I'm not allowed to void my layaway. She has to call & have it approved and if they approve it I can have my money back. I had my receipt, Id, and debit card ready. That has to be...Read more
Short Review on November 14, 2016
Me and my daughter had a end shelf fall on our head and less than one month later they dont even remember this happening.
I am very disappointed at the customer service we received today while shopping at the Shoe Department in Cross Creek Mall, Fayetteville NC. The Sales Manager was very confrontational and discourteous to me and my husband. We tried to exchange a shoe for a larger size....Read more
It is astonishing how unrespectful and criminal you company and customer service is! One thing is to fail on procedures causing damage or loss to customer another thing is to deny it and ignore it! I have not received my money back. All you gave me was a printscreen...Read more
Terrible customer service at silsbee plaza shoe dept in silsbee texas. Walkes into the location and asked for an item, to be told by Kacey that they were on the very last aisle at the very top. Therefore i had to grab a bench and move it over, climb on top of it to...Read more
Shoe Show Customer Care Review
Horrible customer service. Was not greeted or asked if i could be helped. Employees talking about what happen the night before, using cuss words. This is your location on 29th and Air Depot in MWC OK.
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