I place a $250.00 order for sneakers ( Chuck Taylors). The first time the shoes were shipped, I was sent a right shoe that had been worn and was dirty!!! I took the shoes back, got a refund and reordered the pair that was worn!!! A week later I received my new pair and...Read more
- Quickness in delivery
I ordered on July 18th paid two day shipping and got told it would be later if they could find the shoes, never could find them and was told I would get a refund...never did they've blamed a glitch on the bank for 11 days was told on the 21st by my bank it looked...Read more
Tag24.99 so when she said almost 50$ I showed her the tag. She refused to honor the price. When I got home I was going to send a picture to customer service but the sneaky *** had tore the tag off. I called customer service and received a call back 5 days later. They...Read more
Dillon, South Carolina
Shoe Show - Mismatched shoes!!
Ordered a pair of Nike running shoes for my daughter and received two different shoes!! I can't believe it!! So upset and very disappointed!!
Shoe Show - Bad customer service
Mrytle Beach, Coastal Grand Mall Store number: 299 August 21, 2017 7:15pm Me and my family went there to buy two pairs of shoes, the man who was helping us had very good service , but the female cashier was being rude when I was paying, that's why I returned the shoes.
Shoe Show - I wanted to buy a item
I wanted to buy a purse in they lady told me they hade it on hold for some one in they can hold items for 2 days for any one so i was pissed yeah in Springfield,Ill
Short Review on March 21, 2017
First of all your employees are lazy ,I complain to them about their service to us.they didn't ask if we needed help .We are afro american
I purchased a pair of shoes that was tagged 24.99 so when she told me the total was close to 50 dollars I I showed her the tag and she said we have to go by what's on the box. It was so small I could not even see it without my glasses. So I just got her name. When I...Read more
I went to busy shoe on 6/2/2017 in shoe dept which is there in Columbia mall South Carolina .the shoe attended is so arrogant that she did not allow me to check what size fits me. She told not to open any shoes . Finally I took 9 and half and the next day I. On...Read more
Placed an order for shoes on their website. And the day after, my order was cancelled with no explanation whatsoever, not even a phone call. Just a rude email saying my order was cancelled. I assumed they cancelled the order because they never had the shoes to begin...Read more
I didn't like
- Selling shoes they do not actually have
- Did not even contact me to say they were out of stock
- Just cancelled my order with zero explanation
I received very bad treatment today at the mall of Louisiana. Long story short I was racially slurred and stiffed ten dollars. When I asked for the manager the woman at the desk told me she was the manager and that I could get the *** out or she would beat my ugly ***...Read more
I had purchased shoe online when i was in the store bc my size wasn't available the store manager had takdn my information and put put it in the system incorrect with my knowledge. So my boits were delivered to another address .i gad tried calljng the store calling...Read more
Crossroads Mall location of The Shoe Department in Portage Michigan. Received a pair of work boots for Christmas. Right size good fit. 3 weeks later the bottom eyelet hook came off. Ask to exchange for a new pair. Told can't since they were bought in early December and...Read more
I recently ordered two pair of the exact same shoe. I was charged for both and when i checked my tracking they said they would arrive that day. I checked my mail and had only recieved one. I emailed the company and they told me i was being refunded because they only...Read more
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